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Shipping

Shipping: 


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. 
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

At this time, we can only ship to addresses within PA. 

 

The Sale of Alcoholic Beverages

Narcisiwinerystore.com and Narcisi Winery does not sell alcohol to persons under the age of 21. By using this site you swear and affirm that you are over the age of 21. Narcisiwinerystore.com and Narcisi Winery makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from Narcisiwinerystore.com is over the age of 21. You also agree that any alcohol purchased from Narcisiwinerystore.com is intended for personal consumption and not for resale. If you do not agree with these conditions of use please do not use this site. As a way to safeguard against the unauthorized sale of alcoholic beverages to minors a signature of an adult 21 or older at the time of purchase is required at delivery.

Returns Policy:

You may return most new, undamaged merchandise, apparel, accessories, and gift bags within 30 days of delivery for a full refund. If the return is a result of our error, (you received an incorrect or defective item, etc.) we'll pay the return shipping. If return is not based on an error, the customer will assume all return shipping costs. Generally, wine is a non-returnable item. Tasting notes and detailed information is provided for each wine to help guide customers in making an educated wine selection.  However, if a wine is damaged in transit or you received the incorrect product please call 724-444-4744. Wine returns will be handled on a case by case basis.

     Tartrate Crystals:  

Tartrate crystals are harmless crystals that sometimes form during the wine making process.  We use the natural method of cold stabilization to remove many of these crystals from the wine, however, some crystals may remain after bottling and could potentially form if a wine is stored at a temperature below 40 degrees for a long period of time. Due to the natural presence of these crystals and the fact that they do not affect the taste or smell of the wine, a refund will not be issued for any wines that contain, or develop tartrate crystals during processing, shipping, handling, or storing.


Please call 724-444-4744 to process a return or for more information about our shipping and returns policy.

 

Cancellation Policy:

Once an order is placed it is finalized and will be processed quickly and in most cases it will be packaged and shipped the same or next business day.  If a customer must cancel an order, please call 724-444-4744 as soon as possible.  

 




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